Trade Call Centre:
Telephone: 0844 848 4066 
Opening Hours: Mon to Fri 9.00am - 6.00pm, Sat 9.00am to 12.00pm
(Reservations and timing queries)

Group Trade Call Centre:

1-9 Passengers: 0844 848 4066 (Mon-Fri 9am-5pm/Sat 9am-12pm)

10-24 Passengers: 0844 848 4075 (Mon-Fri 9am-5pm)

25+ Passengers: Email groups@raileurope.co.uk (We will respond within 24hours excluding Banck Holidays and Weekends) 

Sales Support:
Telephone: 01732 526 750
Email enquiries: salesteam@raileurope.co.uk

GDS Helpdesk:
Telephone: 0844 848 4045 
Email enquiries: gds@raileurope.co.uk
Opening Hours: Mon to Fri 9.00am - 5.00pm

French Motorail Call Centre:
Telephone: 0844 848 4041 
Email enquiries: motorail@raileurope.co.uk
Opening Hours: Mon to Fri 9.00am - 5.00pm

Snow Train Call Centre:
Telephone: 0844 848 8885
Email enquiries: snowtrainsales@raileurope.co.uk
Opening Hours: Mon to Fri 9.00am - 5.00pm

Customer Service:
Telephone: 0844 848 4042 
Email enquiries: customerserv@raileurope.co.uk
Opening Hours: Mon to Fri 9.00am - 5.00pm

If you wish to visit our offices, please organise this via your account manager or by emailing us: salesteam@raileurope.co.uk.
You can find us at:

Rail Europe Limited
Rail Europe House
34 Tower View
Kings Hill
West Malling
Kent
ME19 4ED

Click here for directions to Rail Europe Headquarters

For any general queries you may also contact the sales team by completing our feedback form. Your feedback and comments are always welcome.

If you are not a Travel Agent or Tour Operator, visit our public website at www.raileurope.co.uk or call our Call Centre on 0844 848 5 848.